WORKFORCE TRAINING FUND PROGRAM APPROVED · MASSACHUSETTS
CRM Foundations & Customer Growth
Give every lead a next step.
Give your team a CRM they can use.
Train your staff to capture leads, follow up with customers and build retention programs using your CRM. At $1,000 per person, the training can be fully reimbursed for eligible Massachusetts businesses and nonprofits through CommCorp's Express Program.
Ask about eligibility, funding or dates. This is an inquiry, not an enrollment.
- $1,000 p/p
- Fully reimbursable for eligible organizations
- Cohorts of 10
- Get a discounted group rate
- Hands-on
- CRM skills your team can put to work
What your team learns
Turn customer data into daily action
- 01
Score your CRM data
Assess your data quality and customer relationship cycle with a diagnostic framework.
- 02
Map the customer lifecycle
Trace every stage from lead capture through retention and expansion.
- 03
Build a working lead funnel
Connect each lead's source and stage back to the customer record.
- 04
Design a retention program
Ground loyalty work in customer lifetime value and retention economics.
- 05
Report on what matters
Build CRM reports and a scorecard for sales, retention and AI readiness.
IS THIS FOR YOUR TEAM?
Start with your people
For the staff who manage customer relationships, sales, marketing, fundraising and the data behind them.
- You're a Massachusetts small business or nonprofit.
- Participants are Massachusetts-employed W-2 staff of the organization receiving the grant.
- You can plan training dates at least one month ahead.
CommCorp determines funding approval. Send an inquiry if you're unsure about eligibility, or read the Express Program details on CommCorp.
This funding is for Massachusetts organizations. Outside Massachusetts? Reach out and we'll put together a custom quote!
Ask about eligibility
Designed and taught by CAMI Studio
Founded by Laura Camila, CAMI builds marketing systems with community, language and accessibility in mind.
Bring your business development, sales, marketing, customer service, fundraising or operations team.
TRAINING + REIMBURSEMENT
Plan the training. Prepare the funding.
- 1
Schedule your dates
Pick training dates with CAMI Studio at least one month ahead.
- 2
Gather funding documents
We help you prepare a Certificate of Compliance, a COGS, and a completed W-9.
- 3
Apply through CommCorp
We work with you to submit everything CommCorp needs to approve the reimbursement.
- 4
Accept your award
E-sign the funding award and enroll your MA-employed W-2 staff for the agreed dates.
- 5
Get reimbursed
Send proof of payment and your attendee roster to CommCorp to schedule your reimbursement.
Training costs $1,000 per participant, with a discount for cohorts of ten. The Express Program reimburses up to $3,000 per person and up to $30,000 per organization each year, so the cost is fully covered once Commonwealth Corporation approves it.
Funding is provided through the Commonwealth Corporation Workforce Training Fund Program, Express Program.
Before you reach out
Is the training free upfront?
Training is payable to CAMI Studio. At $1,000 per person, eligible organizations can be fully reimbursed through CommCorp after approval and submission of proof of payment and the attendee roster.
Can we train fewer than ten people?
Yes. The price is $1,000 per participant, with a discount for cohorts of ten. Ask us about your group size and available funding.
What if we're still figuring out our CRM?
Tell us what your team uses and where you need help. We can talk through the course with you before you decide to enroll.
Does this form reserve a training date?
No. Sending an inquiry lets us discuss eligibility, funding and dates with you before enrollment.
YOUR NEXT STEP
Let's get your team moving
Tell us about your team. We can help you explore eligibility, understand the funding steps or plan training dates.
hello@cami.studio